LIBRARY
GLO 410: Systems Thinking: Chapter 4: Outcome Mapping
This guide for Systems Thinking provides students with links to references from the textbook Systems Concepts in Action in addition to other resources to help develop systemic thinkers.
Outcome Mapping
"Outcome Mapping (OM) is an approach to planning, monitoring, and evaluating social change initiatives. It is a set of tools and guidelines that steer project or program teams through an iterative process to identify their desired change and to work collaboratively to bring it about. Its originality lies in the shift away from assessing the impact of a program—and toward changes in the behaviors, relationships, actions, or activities of the people, groups, and organizations with whom a program is working directly and seeking to influence—and of the program being influenced by these interactions."-Systems Concepts in Action, Chapter 4
eBooks/ Articles
- People Centred Evaluation
Dart, Jessica. McGarry, Phil. 2006. "This paper outlines the emerging ‘People-Centred Evaluation’ (PCE) approach." - Outcome Mapping: Building Learning and Reflection into Development Opportunities
Earl, Carden, Smutylo. 2001. "Outcome Mapping provides not only a guide to essential evaluation map-making, but also a guide to learning and increased effectiveness, and affirmation that being attentive along the journey is as important as, and critical to, arriving at a destination." - Making Outcome Mapping Work Volume 2
Hearn, Schaeffer, Van Ogenvalle. 2009. Serves as a sequel to “Making
Outcome Mapping Work: Evolving Experiences From Around the World."
Series: Reflections on Outcome Mapping
Web Resources
- Outcome Mapping Learning Community.
"Contains a resource library, OM applications, discussion forums, and the community newsletter." - BetterEvaluation
This article provides a fairly thorough guide to OM including steps, uses, and additional resources. - T552- Systems Thinking and Practice: Diagramming
This site features a neat flash presentation of systems mapping. - Outcome Mapping Learning Community
This PowerPoint from the Outcome Mapping Learning Community explains the model in a comprehensible format.
Examples/ Case Studies
- Development of an evaluation system of research performance by applying the outcome mapping approach: a case study of faculty of liberal arts and science
Jones, H. et al. 2009 The purpose of this research was to develop an evaluation system of research performance by applying outcome mapping approach. - The Role of Outcome Mapping in Developing a Rural Telemedicine System
Tucker, William E. Blake, Edwin H. 2008. We describe the use of Outcome Mapping to guide the design of a rural telemedicine consultation system in South Africa.