Skip to Main Content
  

LIBRARY

Home Research Services About

AAA Library Student Training Guides: Customer Service & Our Core Values

Radical Hospitality

Radical Hospitality! Ever person who walks in the library could be your next best friend. Greet them like they are an individual, and a potential friend. Watch in the reference are for anyone who is standing by the printer. How long are they there? If more than 1` minute,go ask them if they need help, then make some small talk. Ideas for small talk: 

  • How's your day going?
  • What classes are you taking?
  • Do you like class _______
  • What is your major?
  • Where are you from?
  • I have a pet/hobby/enjoy____ how about you?

Doing homework and not focusing on our community can kill our community. Be present. Homework is allowed but please remember that is not the focus of your job. Being present, doing your tasks, encouraging community IS your job (and ours). 

Video

Please watch this video and then take the quiz.

Saint Leo Core Values

Saint Leo's Core Values

Excellence

Saint Leo University is an educational enterprise. All of us, individually and collectively, work hard to ensure that our students develop the character, learn the skills, and assimilate the knowledge essential to become morally responsible leaders. The success of our University depends upon a conscientious commitment to our mission, vision, and goals.

Community

Saint Leo University develops hospitable Christian learning communities everywhere we serve. We foster a spirit of belonging, unity, and interdependence based on mutual trust and respect to create socially responsible environments that challenge all of us to listen, to learn, to change, and to serve.

Respect

Animated in the spirit of Jesus Christ, we value all individuals’ unique talents, respect their dignity, and strive to foster their commitment to excellence in our work. Our community’s strength depends on the unity and diversity of our people, on the free exchange of ideas, and on learning, living, and working harmoniously.

Personal Development

Saint Leo University stresses the development of every person’s mind, spirit, and body for a balanced life. All members of the Saint Leo University community must demonstrate their commitment to personal development to help strengthen the character of our community.

Responsible Stewardship

Our Creator blesses us with an abundance of resources. We foster a spirit of service to employ our resources for University and community development. We must be resourceful. We must optimize and apply all of the resources of our community to fulfill Saint Leo University’s mission and goals.

Integrity

The commitment of Saint Leo University to excellence demands that its members live its mission and deliver on its promise. The faculty, staff, and students pledge to be honest, just, and consistent in word and deed.

ADA and the library

If someone calls and needs assistance with searching, writing, etc. and needs accommodations, please refer the person to the research/reference desk. (800) 359-5945 or extension 8477.

If someone needs a "quiet place" to study, read, do their homework, there are two group study rooms that can be reserved, and the quiet zones of the library are: laptop area in browsing, tables in bound shelving, study carrels on first floor; on the second floor the quiet zone is the north wall (study carrels) and the two tables closest to the north wall. 

Headphones are also available in circulation to limit noise from media.