This document explains how to clear the cache and cookies in Internet Explorer 9, 10 and 11.
- Select Tools (via the Gear Icon) > Safety > Delete browsing history....
NOTE: You can also access this menu by holding Ctrl + Shift + Delete.
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- Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
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- You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.
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You will need to restart your browser for the changes to take effect.