HUS 335: Interpersonal Helping Skills Course: Module Resources

The first book to examine disproportionality across various systems of care and multiple ethnic populations.

Should a therapist disclose personal information to a client, accept a client's gift, or provide a former client with a job? Is it appropriate to exchange e-mail or text messages with clients or correspond with them on social networking websites? Some acts, such as initiating a sexual relationship with a client, are clearly prohibited, yet what about more subtle interactions, such as hugging or accepting invitations to a social event? Is maintaining a friendship with a former client or a client's relative a conflict of interest? Frederic G. Reamer offers a frank analysis of a range of boundary issues that human-service practitioners may confront. He confronts the ethics of intimate relationships with clients and former clients, the healthy parameters of practitioners' self-disclosure, the giving and receiving of gifts and favors, and the unavoidable and unanticipated circumstances of social encounters and geographical proximity. With case studies addressing challenges in the mental health field, school contexts, child welfare, addiction programs, home health care, elder services, and prison, rural, and military settings, Reamer offers effective, practical risk-management models that prevent problems and help balance dual relationships.

An interdisciplinary framework for sustainable helping through cross-system collaboration This hands-on resource provides clear, practical guidance for supportive service professionals working in a home-based environment. Drawing on best practices from a range of disciplines, this book provides a clear map for dealing with the complex and often ambiguous situations that arise with individuals and families, with applications extending to supervision and organizational change. Readers gain the advice and insight of real-world frontline helpers, as well as those who receive care, highlighting new ways to approach the work and re-think previous conceptualizations of problems and strengths. Helping efforts are organized around a shared, forward-thinking vision that anticipates obstacles and draws on existing and potential supports in developing a collaborative plan of action. The book begins with stories that illustrate core concepts and context, presenting a number of useful ideas that can reorient behavioral services while outlining a principle-based practice framework to help workers stay grounded and focused. Problems are addressed, and strength-based work is expanded into richer conversations about strengths in the context of intention and purpose, value and belief, hopes, dreams, and commitments. Topics include: Contextual guidance with helping maps Engaging people and re-thinking problems and strengths Dilemmas in home and community services Sustainable helping through collaboration and support A strong collaboration between natural networks, communities, and trained professionals across systems creates an effective helping endeavor. Ensuring sustainability may involve promoting systems change, and building institutional supports for specific supervisory, management, and organizational practices. Collaborative Helping provides a framework for organizing these efforts into a coherent whole, serving the needs of supportive services workers across sectors.

Reason and Rationality in Health and Human Services Delivery is the first book to discuss the topic of decisionmaking and services from a multidisciplinary approach. It uses theory and social considerations, not just technology, as a basis for improved services. Health and human service students and professionals will learn how to form rational and reasonable decisions that take their clients'cultural backgrounds into consideration when identifying an illness or appropriating any kind of intervention. With a particular emphasis on theories, models, organizational settings, technologies, and practitioner training methods that lead to culturally sensitive decisions, Reason and Rationality will help you deliver efficient and improved medical and social services to clients from all ethnic backgrounds.

This book helps professionals find new ways to foster trust and collaboration. Rethinking providing and receiving services in child welfare, addiction treatment, mental health, doctoring, palliative care, and more, it proves through everyday examples that these goals cannot be met without quality, interpersonal interaction.

Within the context of the nation's changing demographic and cultural landscape, this one of a kind book brings together a national roster of leading practitioners and scholars who recommend innovative strategies for reducing racial and ethnic disparities that are pervasive across all fields of practice in the health and human services.

In today's rapidly changing world, new social and human service problems emerge constantly, and in order to make good use of resources that are often limited, social service agencies must ensure that their services are truly needed. Needs assessments provide a baseline against which laterresults can be compared, and may also assist policy-makers in recognizing new trends or problems on the horizon. With so much hinging on their outcome, these assessments must be conducted both accurately and efficiently, and this pocket guide will give practitioners the ability to do so.Written by a group of social work scholars with a collective wealth of experience in conducting needs assessments at all levels, this practical guide will walk readers step by step through the process of selecting the right design to confidently conducting the assessment, meticulously analyzingdata, and finally writing a cogent report. In addition, the authors explore the various approaches that can be used to assess the needs of a client or population group and the differences between large- and small-scale assessments. Later chapters in the book include discussions of emergingtechnologies in the field as well as abundant social work case examples.