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Cannon Memorial Library IT Help: Library IT Help

This page will hold information to your library IT questions; for example, how to add a wireless printer, how to connect to the student wireless, and how to scan a document to your email. We will be updating this page soon.

Account and Password Help

  • How do I reset my SLU password to get into the portal & library resources? (Answer)
  • What do I need to do to unlock and be able to use a computer? (Answer)
  • How do I set up my email on my iPhone/Smartphone? (Answer)

Miscellaneous Help

  • How can I access my classes, email, eLion or eForm if the Portal is down? (Answer)
  • How can I contact someone in the library? (Answer)
  • Do you have a reference sheet on hotkeys & shortcuts? (Answer)
  • How do I use the Windows Snipping Tool? (Answer)
  • Where can I go to get help with my computer? (Answer)
  • Is there a way to remove information from my iPad? (Answer)
  • How can I reserve a Library Technology Classroom? (Answer)

Browser Troubleshooting

  • Where can I download the latest version of Google Chrome?
  • Where can I download the latest version of Mozilla Firefox?


  • How do I clear my Temporary Internet Files and Cookies? (Answer)

Microsoft Office Help