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Library IT Help: Answers: Portal Password Reset

Portal Password Reset

How do I reset my SLU password to get into the my.saintleo.edu portal & library resources?

Reset you Portal Password using the following guidelines:

  1. To reset your password be sure you are logged out of all web pages associated with Saint Leo.
  2. Click here to reset your password.
  3. Fill in the required personal identification information.
  4. When you get to the page where you can either create a new password or reset your password, use the following guidelines for the password: (Note- if your password DOES NOT contain any characters that are NOT letters or numbers then just reset your password).
  • Do NOT use special characters in your password (Special characters are anything on the keyboard that is not a number or letter including the space bar (!@#$%^&*?/|\) they will cause problems logging into some Saint Leo University resources. I am working with University Technology Services to have them remove the section from the web page that states there are some allowed valid special characters.
  • Your password must be between 6 and 12 characters in length.
  • Your password must contain at least 1 Upper case letter, 1 lower case letter and 1 number.
  • Example of acceptable password: Fall16
  • Examples of unacceptable passwords: fall16, Fall!6, F@ll16

.

 

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Computer Log In

What do I need to do to unlock and be able to use a computer?

All Cannon Memorial Library computers can be logged into using the user name: slu-librarymain and no password with the exception of the three wireless computers located on the second floor. To log into the wireless computers the user name is: slu-lab and no password.

If the screen is locked or a previous user logged in with their personal university credentials and locked the screen, press Ctrl+Alt+Del on the keyboard to bring up the Log In screen. enter slu-librarymain or slu-lab as appropriate.

If the computer will not respond when pressing Ctrl+Alt+Del on the keyboard, press and hold the power button until the computer shuts off and wait 10 seconds then power on the computer or contact the duty librarian located at the Reference Desk.

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Set Up eMail on Mobile Devices

How do I set up my email on my iPhone/Smartphone?

Student Email Mobile Device Configuration

To add your student email account on your smartphone, please follow the instructions below for your specific device.  Steps may vary slightly depending on the Operating System version running on your device.  Additional assistance can be found by contacting the help desk or your device carrier.

iOS (iPhone, iPad, iPod Touch):

  1. From the home screen, tap Settings > Mail, Contacts, Calendars > Add Account.
  2. Tap Microsoft Exchange.
  3. Enter your full email address (e.g. firstname.lastname@email.saintleo.edu).
  4. Enter your username and add @saintleo.edu (e.g. firstname.lastname@saintleo.edu).
  5. Enter your MySaintLeo Portal password when prompted.
  6. Tap Next.
  7. Enter the server address as outlook.office365.com and tap Next.
  8. Select the items you would like synced to your device and tap Save.

Android:

  1. From the Applications menu, select Email or Mail.
  2. If you already have a mail account setup, select Settings, then New Account or the + button.  Otherwise:
  3. Select Corporate or Exchange.
  4. Enter your full email address (e.g. firstname.lastname@email.saintleo.edu).
  5. Enter your MySaintLeo Portal password and select Manual Setup.
  6. Enter your username and add @saintleo.edu (e.g. firstname.lastname@saintleo.edu).
  7. Enter the server address as outlook.office365.com.
  8. Be sure that the Use Secure Connection (SSL) box is check and select Next.
  9. Select Next, OK, Finish, and/or Activate to continue until setup is complete.

Blackberry:

  1. From the home screen, select BlackBerry Setup > Set up Internet E-mail > Add an Email Account.
  2. Enter your full email address (e.g. firstname.lastname@email.saintleo.edu).
  3. Enter an incorrect password for initial setup and tap Next.
  4. Select I will provide the settings to add this email account, then scroll down and select Next.
  5. Select Internet Service Provider Email (POP/IMAP) then tap Next.
  6. Enter your username and add @saintleo.edu (e.g. firstname.lastname@saintleo.edu).
  7. Enter your correct password.
  8. Enter the incoming and outgoing server address as pod51018.outlook.com, tapping Next and OK until setup is complete.

Windows:

  1. From Start, swipe left to the App list, select Settings, and then select Email + accounts.
  2. Select Add an account > Outlook. 
  3. Enter your full email address (e.g. firstname.lastname@email.saintleo.edu).
  4. Enter your MySaintLeo Portal password and select Sign in twice.
  5. Select Advanced.
  6. Enter your username and add @saintleo.edu (e.g. firstname.lastname@saintleo.edu).
  7. Enter the server address as outlook.office365.com.
  8. Select Show all settings and make sure the Server requires encrypted (SSL) connection box is selected. 
  9. Select Sign in to complete setup.

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Snipping Tool

How do I use the Windows Snipping Tool?

Where to Find the Snipping Tool in Windows 7

Windows 7 offers numerous ways to get to the Snipping Tool. You can go to the Start Menu, choose Accessories and then click Snipping Tool.

 

A second way is to type the word "snipping" in the Start Menu search box and click Snipping Tool.

Alternatively, you can run its executable SnippingTool.exe found in the "C:\Windows\System32" folder.

Where to Find the Snipping Tool in Windows 8 & Windows 8.1

In Windows 8, right click on the Start screen and click All apps. This opens the Apps view.

In Windows 8.1 move the cursor or your finger (if you are using a touch display) to the bottom left of the Start screen. An arrow pointing downwards is displayed. Click or tap on it, to open the Apps view.

Then, go to Windows Accessories and you will find the Snipping Tool shortcut.

Alternately, you can type the word snip and the Start screen displays the appropriate results.

The window of the Snipping Tool application looks similar to the screenshot below.

It looks almost identical to the Windows 7 version. Its features are the same and only a few minor settings (e.g. the default ink color) are different in Windows 8 or Windows 8.1 than in Windows 7.

That's why the remainder of this tutorial will be done using the version existing in Windows 7.

Snipping Tool's Main Interface

The Snipping Tool window has three important buttons: New, Cancel and Options.

The New button allows you to select the type of screenshot that you want to take and then take a screenshot. The Cancel button allows you to cancel the current action. The Options button allows you to customize different aspects of the application.

How to Take a Custom Screenshot

There are four types of captures available when pressing the New button:

  • The Free-form Snip enables you to draw an irregular line around an object or area.
  • The Rectangular Snip allows you to take a screenshot shaped as a rectangle, by dragging the cursor around an object.
  • Window Snip allows you to select a window (e.g. your Internet browser) or dialogue box (e.g. error message received from an application) and capture it.
  • Full-screen Snip enables you to capture the entire screen, like the old-fashioned Print Screen key.

To share an example, let's see how to capture a part of your Desktop using Free-form Snip. First of all select the Free-form Snip from the drop down menu and then choose the area that you want to cut.

Select the area that interests you by clicking and dragging your cursor. As you drag, the selected area is surrounded by a red border, if you are using the default settings.

When you release the mouse button, the captured area is automatically copied to the mark-up window, where you can annotate, save or share the screenshot.

How to Edit a Screenshot

This editing window offers useful tools for editing the capture you took. For example, if you are not satisfied with the quality of the picture you can always make a new one using New Snip button. Before saving your screenshot, you can use the Pen and Highlighter tools to add markup to the capture. The Eraser tool removes the marks made with the Pen and the Highlighter.

To save the screenshot, press the Save Snip button, select the location where you want it stored, type the file's name and choose the file type: PNG, GIF, JPEG or HTML. The, press Save.

You may email a screenshot, by using the Send Snip button on the toolbar. It gives you two options: E-mail Recipient and E-mail Recipient (as attachment). To use this button successfully, you need to have an email client installed on your computer. A strange thing we noticed is that the Snipping Tool doesn't work with modern apps from the Windows Store. It is capable of sending your screenshots via email only if you are using desktop email clients like Outlook or Thunderbird.

How to Customize the Snipping Tool

When you start the Snipping Tool, you can click or tap the Options button to set your preferences on how the program should work.

An Options entry is also found in the Tools menu, when editing the screenshots you take.

The available options are in two sections: Application and Selections groups.

The Application section has a set of checkboxes that enable you to make the following changes:

  • Hide Instruction Text - hide the instruction text in the main Snipping Tool window.
  • Always copy snips to the Clipboard - copy all captures to the Windows clipboard so you can paste them into other applications (e.g. Word processors or image editors).
  • Include URL below snips (HTML only) - save your snips as a Single File HTML or MHT documents. If a snip is taken from an Internet Explorer window, it also shows the URL of the webpage included in the screenshot.
  • Prompt to save snips before exiting - gives you a heads up if you have any captures that you have not saved, prior to closing the program.
  • Show screen overlay - if disabled, when you are taking a screenshot, the Snipping Tool transparent overlay is no longer shown on the screen.

The second section, named Selection Options, allows you to make a few settings regarding the color palette :

  • Ink Color - changes the color of the selection border when you create a snip.
  • Show selection ink after snips are captured - when enabled, the selection border is shown around the snip, using the color selected in the 'Ink Color' list.

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Computer and Device Support

Where can I go to get help with my computer?

For help with general computer or mobile device support, the Library Technology Specialist can assist you. If the problem is beyond their ability to handle in house, you will be directed to University Technology Services.

The Library Technology Specialist office is located in the basement of Cannon Memorial Library at the North end next to the double wooden doors.

The Library Technology Specialist can be reached at (352) 588-7206 or christopher.wiginton@saintleo.edu.

Hours of operation: M-F 8 a.m to 5 p.m.

If the The Library Technology Specialist is not available or you need immediate assistance please contact University Technology Services (UTS) at (352) 588-8888 option 1 or by email at support.saintleo.edu.

UTS is located on main campus across the parking lot from Campus Security.

Both UTS and the Library Technology Specialist are limited on their ability to work on non-university computers. If the scope of the problem goes beyond the limitations of university guidelines, you may be directed to seek a third party computer repair facility.

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Library Classroom Reservations

How can I reserve a Library Technology Classroom?

To reserve the iTeach classroom please log into R25-Live 

To reserve CCIC2 please contact Elana Karshmer at elana.karshmer@saintleo.edu or at (352) 588-8412

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Library Printing

Library Printing Answered

  • Do I have access to print in color at the Cannon Memorial Library?

Answer: See Library Printing Manual.

  • Which printers can I print to?

Answer: See Library Printing Manual.

  • Which printers do the desktops print to?

Answer: See Library Printing Manual.

  • Is there a printer in the CCIC2 room?

Answer: Yes, this printer is for the use of CCIC2 classroom only.

  • Which printer can I use for scanning a document?

Answer: Ask Reference Desk Librarian for assistance with document scanning.

  • Is there a printing fee?

Answer: There is no fee for printing black and white documents. There is a small fee for printing color documents. See  Library Printing Manual for more information.

  • How do I change the settings for the printer or how do I change the default printer in general?

Answer: The print settings for library printers are set by the Library Technology Specialist and should not be changed without assistance from the Reference Desk Librarian or Library Technology Specialist. For personal laptop print settings please ask the Reference Desk Librarian or Library Technology Specialist for assistance.

  • How do I add Library wireless printers?

Answer: See Library Printing Manual.

  • If I need a printer driver, where can I download the drivers?

Answer:

Circulation Desk (Apple Compatible) IP Address: 172.20.0.6 Ricoh SP 5210DN driver Click Here.

Laptop Area (Apple Compatible) IP Address: 172.20.0.007 Ricoh MP 4000 driver Click Here.

Library Computer Lab (Basement) using the printer located in back of lab IP Address: 172.20.1.152 Ricoh MP C2800 driver Click Here

  • Can I print from my tablet or smart phone?

Answer: Yes, see Smart Device / Mobile Printing instructions.

  • Do you have directions for scanning a document to an email address?

Answer: Please ask Reference Desk Librarian for assistance with scanning documents to email.